What Our Clients Say
Experienced and certified plumbers are one of the most important contractors that you’ll ever have to hire for your property. Ensuring your home or business plumbing is working smoothly and efficiently is essential to your day to day life. So how do you choose a plumbing company?
Here are testimonials from some of our customers over the past few years.
I had a shower installed by a very large reputable company. When I used it the first time the water leaked out into my parkade (luckily I’m on the ground… floor). The company sent someone and assured me it was fixed, so I did not question the testing of it. When I tried it again it leaked again. This company finally called on MidCity Plumbers. I could not be happier with the quality of service I received today from both Stephen, who arranged for Romeo to fix my crisis, and with Romeo himself. He not only rectified the very serious problem, but he was so thorough that I have absolutely no concerns that it is not 100% now. Romeo was so thorough that he found a few potential problems I was unaware of and dealt with them as well. I would not hesitate to recommend this company to anyone. MORE “Wendy S”
Responsive, professional, high value, service oriented – simply first rate. I can’t say enough about this team. This evening, Stephen Bennett took our after-hours call regarding our leaking pipes led… us through a preliminary scoping of the situation, then arranged for immediate service by Daniel Park. When Daniel showed up at our door he proved to be equally courteous and reassuring; he got to work, quickly locating and diagnosing the problem, then tackling the replacement of the guilty section of pipe from his well-stocked service vehicle. Within ah hour he had completed the project on which we’d called him in (all the while consulting with Stephen via video link), pointed out some problems with our ancient boiler system that were resulting in previously unidentified carbon gas leakages, and arranged for Stephen to provide us with a quote (which turns out to be incredibly reasonable) to rectify those dangerous leaks. The bill was astoundingly reasonable – more than fair. As a result, I’ve already recommended MidCity Plumbers to several friends this evening and am delighted to provide this public testimonial as well. MORE “R Hart”
Stephen and his team are hands down the best in the city! I am super impressed with how genuine and professional they are! You can’t find service like this anywhere… else! I had a rainforest going on in my downstairs laundry room, I found midcity plumbers online.. gave them a call.. and they showed up at my house RIGHT AWAY. Making time for me, even though it was super last minute and they sounded really busy prior. Stephen and his wife were extremely polite, funny and patient. They worked hard and executed the job perfectly. I cannot even believe the low price they gave me!! I’m sure other places would charge me double. Stephen also threw in some parts for our toilet for free! Thank you so much Stephen! You guys are godsent. Amazing amazing service and I will not be going to anyone else, and neither should you! Seriously, give these guys a call and I can promise you that you will note regret it. MORE “Leesha Mendoza”
If there’s anyone who needs help with furnace or plumbing for their home or business, I would highly recommend Stephen from MidCity Plumbers. Before New Year, my family had been… coping with our broken furnace through the cold winter. We’d tried a couple of repairmen (byebye $$) and none could properly diagnose and fix the problem. Finally, a friend recommended MidCity Plumbers. Stephen was able to quickly schedule a time to come fix my family’s furnace and VOILA! We have heat again! Then two weeks later, the furnace acted up again-with a different problem. I texted Stephen and he immediately called back to help me fix the issue (he did not charge me for this service). He spent a whole hour, patiently and professionally, troubleshooting the issue with the amateur-me over the phone. Thankfully, we found the problem and fixed the furnace! He gave me an A+ on my effort today [PS. Thank you Stephen for not giving up on me!] Stephen and his team are the best. He takes care of my family like his own. I would go to him for all the other problems. Highly recommend him! I’m giving him 10+ stars! MORE “Jenny Lin”