Eva J.

I am not a frequent contributor – my comments are limited to be very bad or the very good and in this case it is the latter. On the veterans day weekend I was faced with a leaking gas water tank. The calls that I made from some of the listings I found on craiglist and yelp met with either no response or those that did respond, quoted an exorbitant price to reflect the premium holiday rate.

I was very fortunate when looking to find Midcity Plumbers who responded giving a quote that was equivalent to the no GST weekend sale at Lowes, who said would be a 2-week wait for their installer. I was wanting to wait to ensure I was getting work from a company who stood behind their work but then I was advised that gas fitting was not rocket science as long as the plumber was certified.  When Stephen arrived he showed me his certificate to put me at rest. It was a very wet day but Stephen and his assistant, who incidentally is his wife, was cheerful from start to finish, hauling old and new tanks a certain distance in the rain.

The most impressive thing about Stephen was his work ethics. He was methodical, efficient, meticulous, knowledgeable about his trade and city codes – in summary he was the antithesis of a sloppy worker – closer to a perfectionist. My old Rheem tank was a old model. The new replacement needed new fittings. He dealt with the re-fittings in a most efficient way, getting down to the nitty gritty – ensuring pipes were properly re-fitted and soldering was properly done. The only slight improvement I could have asked for and any potential customer could and should ask for, is, a quote at the beginning of the job for a cost of the “extras”. I was under the belief that getting another Rheem would not require new fittings. However in my case the cost was minimal but in another job it may be considerably higher – so it would be best to check out with him first.

I strongly recommend Stephen to anyone looking for an efficient, cheerful gas fitter. He will give you the most reasonable price for the best job you can get. Don’t distress like I did, fearing two weeks of cold showers or cold from a broken furnace. My sacrifice of time in writing this is a token of my appreciation – thank you.