Mid-City Plumbers are trusted by
customers for all their heating
installation, repair and
Champlain Cres, Vancouver, BC V5S 4K6
24 HOUR EMERGENCY PLUMBING
00:39 31 Aug 17
After having gone through several mediocre plumbing companies, I hired Midcity plumbing to built a new bathroom for my house. My decision was based on my experience with a small plumbing job they had done earlier for my restaurant this year. Stephen was extremely professional and very thorough in providing details on the scope of the job right at the beginning of the project. He has a great team of people who are certified professionals with vast experience in their trade, extremely courteous and caring. 1. They keep the client constantly updated on the progress of the job. 2. The Job they perform is of exceptional high quality. 3. They genuinely care and always keep their clients best interest in mind. 4. They go out of their way to accommodate surprises and last minute changes. 5. They do not rush and will never compromise on quality for the sake of completing the job on time or because they are busy with other projects. 6. They will ensure complete cleaning of work area when the job is completed. I strongly recommend you give them a chance and you will be impressed as I have been.
06:04 09 Aug 17
We met Stephen and his wife at Home Depot, where he was answering questions for lost home owners/non-plumbers like ourselves in the plumbing section while he was trying to buy parts for another job. They were both helpful, honest and friendly. We ended up having to call Mid City plumbers the next day because we couldn't fix the problem ourselves and were impressed with their fast, friendly and efficient work and hands down best customer service. And to top it off, their price/rate was fair! We will definitely call Mid City again and would highly recommend them to anyone.
16:03 14 Jul 17
By far the best plumbers out there. I have had some very bad experience with plumbers in the past so I was really shocked at how honest and caring they were. Stephen is a really great guy who communicated every detail about the job with me. It was easy to tell that Stephens priority is to make sure the job was done right and that the customer is happy at the end of the day. I will definitely be using mid city again on future jobs.
04:27 09 Aug 17
I first met Stephen in April of this year for some work on my toilets and tub. I was very happy with the work he did and with fair pricing. Last week I needed to replace my kitchen faucet so I immediately called Stephen and again very happy with the work that was done. I know I'm in good hands when Stephen is taking care of all my plumbing issues, he feels like part of the family.
17:34 04 Aug 17
These guys are awesome! They have great communication, very fair pricing, personable, honest, and explanations of what they're doing. Everything I look for in developing a long-term relationship with a business! Before meeting Stephen (owner), I spoke with 3 different plumbers who couldn't figure out my issue and all recommended I replace my tankless water heater ($4000). After listening to the symptoms/issues, Stephen was able to diagnose the issue and identify a faulty part ($100) that needed to be replaced. There were several issues dealing with the vendor, Stephen was persistent and didn't give up, all the meanwhile providing me with updates on ordering the part. Reach out to me for details on my experience. At the end of the day - these guys are trustworthy and I wouldn't hesitate to recommend them to my friends/family.
16:46 09 Oct 17
Would not hesitate to recommend Stephen and his team to anyone! He fixed our shower and reinstalled our kitchen sink. He even helped us change our whole house water filter over the phone (at no charge!). He was honest, open and most importantly did the work properly! It is hard to find a good reliable plumber...so happy that we have found Stephen.
19:47 28 Dec 17
If I could give 10 starts I would! I highly recommend using Midcity Plumbing. They went above and beyond my expectations, for an extremely reasonable price. I will definitely hire them again when I do my kitchen and bath remodel.
05:33 26 Jan 18
If there's anyone who needs help with furnace or plumbing for their home or business, I would highly recommend Stephen from MidCity Plumbers. Before New Years, my family had been coping with our broken furnace through the cold winter. We'd tried a couple of repairman (byebye $$ 😫) and none could properly diagnose and fix the problem. Finally, a friend recommended MidCity Plumbers. Stephen was able to quickly schedule a time to come fix my family's furnace and VOILA! we have heat again! Then two weeks later, the furnace acted up again-with a different problem. I texted Stephen and he immediately called back to help me fix the issue (he did not charge me for this service). He spent a whole hour, patiently and professionally, troubleshooting the issue with the amateur-me over the phone. Thankfully, we found the problem and fixed the furnace! He gave me an A+ on my effort today🤣🤣 [PS. Thank you Stephen for not giving up on me!] Stephen and his team are the best. He takes care of my family like his own. I would go to him for all other problems. Highly recommend him! I'm giving him 10+ stars!
19:28 28 Jan 18
Stephen is my number one plumber and an all around cool dude. There’s no job too small and nothing he can’t or won’t help with. Kind, courteous, professional and very reasonably priced.
03:10 03 Feb 18
I called MidCity Plumbers because I needed someone to either repair or replace my boiler. The reason I called them is because of their excellent reviews and they also happened to be close to home. Well I can’t say enough good things about my experience in dealing with this company. Stephen answered my call in the afternoon and was at my house the next morning. I appreciated the time he took to explain all of my options. When it was decided to go with a replacement boiler, Steven was able to provide the quote the very next day. It was an easy decision to proceed as the pricing was very reasonable. Steven and his crew came a couple days later with the new boiler and by working well into the night (because he did not want us to be without heat) were able to complete the job. I don’t think you could find a more competent,reliable or trustworthy company. I already have some other work that I hope to have Stephen do for me.
23:41 06 Mar 18
Excellent courteous father and son team who fixed my weird faucet problem quickly. Very professional and excellent rates. Great in every way🤗
21:49 23 Mar 18
I have NEVER written a review on Google before, however, given my most recent experience with Stephen at Mid City, it was necessary to let others know...THIS IS A COMPANY YOU CAN TRUST!!! I had an issue with a clogged shower drain that seemed to have an immovable ‘formation’ clogged in it. After a cold call to a few other plumbers who had no real intent of assisting short of a $160 house call fee plus fees on top of that, I was ready to give up and try the dreaded Draino (don’t do it). I had one last number and I tried Mid City. What a difference. Stephen’s new exactly what the issue was and how to solve it in as cost effective manner as possible. His number one goal was to solve the problem versus wracking up fees. Refreshing to say the least. Extremely knowledgeable and courteous. He continued with suggestions to prevent the problem from reoccurring. Without question, Stephen will be my go to guy going forward and have recommended him to a number of other people. Thank you Stephen, you are the head of your class!!!
04:06 29 Mar 18
Stephen and his crew are absolutely amazing! We are in the final stages of opening a licensed daycare and the city of Richmond requested some work to be fixed immediately that the previous plumber had done. We were very very very stressed out with this whole situation and needed an experienced and trustworthy plumber ASAP. Stephen and his crew literally came the next day and not only completed the job, but went above and beyond what we expected. He educated us on the whole process, rushed our paperwork with the City, and even cleaned up the kitchen area where they were working. He is extremely professional and he is very experienced in his field of work. He was also teaching his crew as they worked which was very admirable. Stephen is now our plumber for life!
05:10 02 Apr 18
We initially came across Stephen and the MidCity Plumbers team through cold calling a few plumbers that appeared on Google. TLDR: We went with Stephen initially because he had the highest rating on Google and gave the lowest quote. WE WERE SO GLAD WE DID! Stephen is incredibly experienced and knew exactly what we were facing and how to solve it. He's provided so many extra services and follow ups to make sure our young family is taken care of. What I really like is that Stephen always provides us with a few options, his recommendations and what the outcomes of each will be. Stephen is undoubtedly our plumber for life and we highly recommend him if you're searching for a new plumber. Our story: We initially called Stephen in to clean our gas fireplaces and furnaces. When Stephen came, we found a nice surprise that the home we just bought had not ever changed the gas boiler (20+ years). It was quite rusted. Not only that, the gas fireplaces were not functioning well (evidence of mold and mildew). Stephen recommended that we turn off the fireplaces as they were just burning money. Fast forward a few weeks, our gas boiler died and we were without heat for a night. We called Stephen in the morning who came that very same day and did a quick temporary fix to the boiler (at no extra charge). Along with his son and wife, he then came in on a SUNDAY to install a new gas boiler for us. Not only was there not an extra fee for coming in on Sunday, as a gift to our family, he gave us and installed new B venting for our gas boiler ($500 worth). Our whole plumbing system was not organized well, so Stephen actually put in a bunch of new pipes, moved our hot water tank and will be coming back to install an auto vent to our boiler. We've been blown away with the amazing service that Stephen has given us. Our whole laundry room is cleaner and safer now. We've got an 18 month old who runs around, so we feel much more at ease knowing now that she won't burn herself on the hot vent pipes. Once again, we HIGHLY recommend Stephen. He's an incredible plumber and even better person!